Terms

[Registered business name to be confirmed], trading as TM Grillz Studio, [Business address to be confirmed]. Contact us at tmgrillzstudio@gmail.com or +27 81 608 2133.

Grillz and retainers are made to fit your teeth from an impression taken in the studio. Buying one online reserves the piece and starts the process; we then arrange a fitting appointment with you to take your impression.

Because each piece is made to your specifications, the cooling-off right in the Electronic Communications and Transactions Act does not apply once work has started. See our refunds and cancellations policy for what happens if you change your mind.

Nail treatments are sold for Lanie's Haus Nail Studio, which works from the same studio and is run by [Who runs Lanie's Haus to be confirmed].

A nail treatment bought online is paid in full. After paying, book your time with Lanie's Haus on WhatsApp or its booking page, and send your inspiration before the appointment. See our refunds and cancellations policy for what happens if you cannot make it.

• Prices are in South African rand.
• The price charged is the one confirmed at checkout. If a price shown on the website is out of date, checkout uses the current price before you pay.
• Online payments are processed by Yoco. We never see or store your card details.
• Where a deposit is offered, the balance is paid in the studio at your fitting or collection.

Appointments are booked on this website after you pay: a deposit or the full price for a piece, the consultation fee, or a nail treatment. You choose your time straight after checkout, and can change it yourself from the link in your email or your account until the cut-off shown there. After that, contact us.

Please arrive on time. If you need to move an appointment after the cut-off, contact us as early as you can. Our refunds and cancellations policy explains what happens with missed appointments.

We will explain how to wear and clean your piece, and how to care for a new piercing or tooth gem. Please follow that advice. Grillz and tooth gems are cosmetic; if you have any concern about your teeth or gums, speak to a dentist.

If something we made is faulty, tell us. Your rights under the Consumer Protection Act, including the right to have defective goods repaired, replaced or refunded within six months, are not affected by these terms.

Keep your password to yourself. You are responsible for orders placed from your account. You can ask us to close it at any time.

These terms are governed by the law of South Africa.